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Items where Author is "Septiawati, Pegi"
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Thesis
Septiawati, Pegi (2025) EFEKTIVITAS PENERAPAN STANDAR OPERASIONAL PROSEDUR (SOP) FRONT DESK AGENT DALAM MENINGKATKAN PELAYANAN DI HOTEL BARON INDAH. Undergraduate thesis, Sekolah Tinggi Pariwisata Sahid Surakarta.