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Items where Author is "Nurcahyani, Sasha Alifah"
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Thesis
Nurcahyani, Sasha Alifah (2024) PENANGANAN KELUHAN TAMU SESUAI STANDART OPERATIONAL PROCEDURE (SOP) DI ROOM SERVICE IXORA HOTEL PENANG MALAYSIA. Diploma thesis, STP SAHID SURAKARTA.